Terms of Service
Welcome to Calunah, operated by Calunah, LLC (“Company,” “we,” “us,” or “our”). By accessing or using our website and services, you agree to be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our services.
Calunah is an automated platform that uses AI to help users create professional letters. Specifically, it offers:
AI-generated Freedom of Information Act (FOIA) or state public records request letters
Based on user input such as agency, record type, and description
Letters to appeal FOIA or public records denials
Clear directions for users to submit their letters to agencies, companies, or organizations
Calunah does not submit the letters on your behalf
Calunah does not provide legal advice or representation
It is not a law firm
It does not contact agencies or companies for you
It does not retain personal data after the letter is generated
Calunah does not support requests to the Department of Homeland Security (DHS) or its sub-agencies (ICE, CBP, TSA, FEMA, USCIS, USSS, etc.).”
You must be at least 18 years old to use this service. By using Calunah, you represent that:
All information you submit is truthful and accurate.
You are authorized to request the records.
You are not a resident of a jurisdiction where such services are unlawful.
You agree to:
Provide complete and accurate information.
Use the service only for lawful purposes.
Not use our service to submit frivolous or fraudulent requests.
You are solely responsible for submitting the generated letter to the appropriate agency and complying with any additional agency requirements.
Money-Back Guarantee: If you're not 100% satisfied with your purchase, contact us within 14 days for a full refund — no questions asked.
All transactions are processed via Stripe. We do not store your payment information.
We value your privacy:
All personal information is transmitted securely via SSL encryption.
We do not store your data. All submitted personal data is deleted after your letter is generated and delivered.
See our Privacy Policy for more details.
Calunah is an AI-powered software assistant that helps users draft letters. References to ‘Calunah’ as ‘she’ or as an assistant are for branding purposes only. Calunah is not a human, does not provide legal advice, and is not a law firm.Calunah uses third-party AI services (such as OpenAI) to generate your documents. While we strive for accuracy, AI-generated content may contain errors. You are responsible for reviewing and verifying all output before use.
Calunah is not a law firm and does not provide legal advice or representation. The content and services offered are for informational purposes only. Use of Calunah does not create an attorney-client relationship.
All content, branding, software, and functionality on the site are the exclusive property of Calunah, LLC. You may not reproduce, distribute, or modify any part of our service without express permission.
To the fullest extent permitted by law, Calunah shall not be liable for:
Delays, denials, or outcomes related to your records request.
Loss of data or unauthorized access to your information.
Any indirect, incidental, or consequential damages arising from use of our services.
Our total liability shall not exceed the amount paid for the specific service in question.
We may update these Terms of Service from time to time. You are responsible for reviewing them periodically. Continued use of the service after updates constitutes acceptance.
These Terms shall be governed by the laws of the Commonwealth of Virginia, without regard to its conflict of law principles.
For questions or support, contact us at:
Calunah, LLC
585 Grove St.
Ste 145 PMB 1122
Herndon, VA 20170
E-mail: support@calunah.com
Phone: (571) 207-5377